In the Admission area, before entering the park, there are single-use lockers. In order to use the lockers you have to purchase a €2 token in the vending machines located in this same area.
Wheelchairs and access for disable people
There is a free wheelchair service for persons with reduced mobility or who get easily tires. You can pick them up in “Atención al Visitante” (Visitor Service) after filling in a form and leaving some personal ID as deposit to encourage its return.
Disabled people with reduced mobility or on wheelchair can enter attractions on which they can ride through the exit lane. People with other types of disability, please ask for information at “Atención al Visitante” (Visitor Service).
We have a pushchair rental service for small children. You can rent them at “Atención al Visitante” (Visitor Service) for €5 and you will have to leave a personal ID as deposit.
If you lose any personal belonging during your visit, please go to “Atención al Visitante” (Visitor Service). We will take your personal data so that if it is found we can return it to you.
You can connect to the Internet using our free Wi-Fi in El Fuerte.
It is located in the entrance area. It is equipped with toilets and baby changer tables. If you want to use it, please ask for the key at “Atención al Visitante” (Visitor Service).
Atención al Visitante (Visitor Service)
Additionally, in the Atención al Visitante Office located in the access to the Park you will find the following service:
Second-day ticket sale
Public transport information
Season Pass sales office
Distributed along the park there are 7 toilet areas open to the public: Entrance Area, El Desafío, El Fuerte (outside), Las Lianas, La Taberna, El Circo del Cóndor and Come-Come. Additionally, some snack-bars and restaurants have toilets inside: La Venta del Puerto, El Cañón and El Fuerte.
Drinking water fountains
Next to the toilets in El Desafío, El Fuerte (outside), Las Lianas, La Taberna, El Circo del Cóndor and Come-Come you will find drinking water fountains.
There are First Aid services in the Puerta de América area, next to the playground area, and in Agua Mágica, next to the Tiendita Maya. In case of emergency, please go there or tell the park’s staff so that you can receive first aid care.
During your visit to the park you can leave your vehicle in our car park located in calle Juan Bautista Muñoz. The cost is €7 and €8 in July and August. It opens half an hour before the opening of the park and closes half an hour after the closing hour of the park.
Photos in attractions
Photographic and video cameras and mobile phones cannot be used in the attractions in order to ensure a safe and enjoyable ride. If you want to have a memento of your rides, use our instant photo service. You can see your photo at the exit of each attraction and get it printed in different formats or receive it via Internet.
Agua Mágica Services
Dentro de la zona acuática se dispone de los siguientes servicios:
Showers and dressing rooms
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